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Data Retention Policy

Effective: June 27, 2026 · Version: 1.3 · Owner: James Kang, Founder (hello@nudgelearn.app)

Published pursuant to the Children's Online Privacy Protection Act (16 CFR Part 312) as amended effective April 22, 2026. This policy is binding on NudgeLearn and is referenced from our public Privacy Policy.

1. Purpose

NudgeLearn collects personal information from parents (account holders) and minors (the children being tutored, and students whose work is graded) to operate a push-based AI tutoring service and a photo-based homework grader. This policy specifies, for each category of personal information we collect: (a) the purpose of collection, (b) the specific business need that justifies continued retention, and (c) the timeline after which the information is deleted or anonymized.

No personal information is retained indefinitely. No personal information is retained longer than reasonably necessary to fulfill the purpose for which it was collected.

2. Retention schedule

CategoryPurposeBusiness needTimeline
Parent email, Stripe customer ID, subscription status, consent version & timestampAccount management, billing, VPC proofRequired to service the subscription and produce a VPC record if auditedActive subscription + 7 years after cancellation
Child first name, grade, math track, channel identifier (phone number), delivery-time preferencePersonalize daily tutoring messages and route inbound answersRequired every day the child is enrolledDeleted within 30 days of account deletion or subscription cancellation
Raw inbound answer textEvaluator scoring, hint chain contextOnly needed for the active session and short-term adaptive difficulty calibrationNulled 30 days after message timestamp (automated)
Structured response record (correctness, error type, difficulty, question ID, timestamp)Adaptive difficulty, weekly parent report, aggregate quality metricsSupports 12 months of longitudinal reporting and model improvementRow deleted 12 months after message timestamp (automated)
Daily cost ledger (aggregate)Per-student cost monitoringOperational cost control24 months, then aggregated to monthly rollups
Consent events — VPC proofRegulatory evidence that VPC was obtained before any collectionRequired by COPPA enforcement7 years after consent revocation or account deletion
Webhook delivery logs, error logsOperational debugging, abuse investigationShort-term reliability30 days
Resend email delivery metadata (parent weekly report)Deliverability monitoringOperational90 days
Grader — uploaded image of student work + grading results (transcribed problems, the student’s answers, correct answers, score)Grade the work and let the account holder review past gradesAvailable while the account is active for the account holder to revisitFree plan: each graded paper is automatically deleted 90 days after upload, and only the 50 most recent are retained. Pro / Organization plans: retained while the account is active. Any graded paper can be deleted on demand from grading history, and all grader data is permanently deleted when the account is deleted.
Grader — teacher-entered roster (student names, optional notes, class/assignment labels)Organize a teacher’s grades by student and classNeeded to group grades for class analyticsRetained while the account is active; permanently deleted when the account is deleted

Any category not listed above is not retained.

3. What we do not collect or retain

From children enrolled in the messaging (SMS / WhatsApp / Telegram) tutoring service, we do not collect: email addresses, geolocation, photos, audio, video, biometric identifiers, government IDs, or persistent identifiers used for cross-site tracking. The Grader, a separate feature, does process a photo of a student's written work that a parent or teacher uploads — see the schedule above. We do not sell or license any child data, we do not use child data for behavioral advertising, and we do not load advertising trackers on pages that display student work.

4. Deletion mechanisms

  • Scheduled purge (raw text) — daily at 03:00 UTC, nulls raw answer text older than 30 days.
  • Scheduled delete (response rows) — daily at 03:00 UTC, deletes response rows older than 12 months.
  • Scheduled grader purge (free plan) — daily, deletes graded papers from free-plan accounts older than 90 days, and any beyond the 50 most recent.
  • Parent-initiated account deletion — email to hello@nudgelearn.app or deletion via the dashboard. Hard delete cascades to all associated child records and responses, and permanently removes all grader data for the account — uploaded student-work images, grading results, teacher roster (student names/notes), and any grading corrections.
  • Subscription cancellation — triggered by Stripe webhook; grace period, then child records deactivated and subject to the 30-day schedule above.

5. Parent rights

Parents may, at any time, via email to hello@nudgelearn.app:

  • Review the personal information held about their child;
  • Request deletion of that information (honored within 30 days);
  • Revoke consent (immediately terminates further collection and triggers deletion).

6. Review cadence

This policy is reviewed at least annually and whenever (a) data practices materially change, (b) a new regulation takes effect, or (c) a new collection category is introduced. The Founder approves revisions in writing.

7. Change log

  • 2026-06-27 — v1.3 — Introduced an automated free-plan retention window for the Grader: graded papers are deleted 90 days after upload, keeping the 50 most recent. Paid plans retain until deletion or account closure.
  • 2026-06-27 — v1.2 — Clarified that account deletion permanently purges all grader data (student-work images, grading results, teacher roster, and grading corrections), not only messaging-service records.
  • 2026-06-25 — v1.1— Added Grader data categories (uploaded student-work images, grading results, teacher roster). Corrected the prior blanket "no photos" statement, which describes the messaging tutoring service only.
  • 2026-04-22 — v1.0 — Initial policy. Published ahead of the COPPA 2026 amendment compliance deadline.